Shipping: We ship all orders by First Class Mail or Priority Mail. Shipping is $2.00 for as many items as you wish to purchase, and you have the option of guarantying delivery by Priority Mail for a flat $5.00 fee. Our goal is to ship all orders within one business day. Orders placed by noon central time are usually shipped the same day, including Saturdays!

Warranty/Returns: We strive for satisfied customers! All items may be returned in unused condition within 30 days for exchange or refund. If you believe a product to be defective when received, you may return it for inspection within 30 days, and it will be replaced or your money refunded if we determine that the item was indeed defective. Please note: It is very easy to damage Lipo Batteries, Electronic Speed Controls and Servos by improper use. We will consider replacing these items if you feel certain the item was defective when you received it, but we will require answers to questions about how the product was used. We reserve the right to refuse to replace the item if we feel it may have been used improperly. We want to be fair with you, and we ask you to be fair with us.

Lithium Polymer Battery Safety: Please read and observe all safety precautions provided with your Lithium Polymer (Lipo) battery before using or charging. Lipo batteries must only be charged with a battery charger designed for them. Lipo batteries hold a large amount of energy and must be respected. Discharging or charging at an improper rate will cause excessive heat which can damage the battery, or even cause a fire! As Heads Up RC has no control over the use of these batteries,  we assume no responsibility for the use of Lithium Polymer batteries by our customers. Your use of this product means that you accept full responsibility for any consequences.

Privacy: Heads Up RC respects the privacy of it’s customers. We keep your personal and financial information confidential, and we do not sell your name, address, or other information to anyone!

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